[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.conmat.sk\/ako-odstupit-od-zmluvy-alebo-vratit-tovar-internetovemu-obchodu\/#Article","mainEntityOfPage":"https:\/\/www.conmat.sk\/ako-odstupit-od-zmluvy-alebo-vratit-tovar-internetovemu-obchodu\/","headline":"Ako odst\u00fapi\u0165 od zmluvy alebo vr\u00e1ti\u0165 tovar internetov\u00e9mu obchodu?","name":"Ako odst\u00fapi\u0165 od zmluvy alebo vr\u00e1ti\u0165 tovar internetov\u00e9mu obchodu?","description":"N\u00e1kupy z internetu s\u00fa v s\u00fa\u010dasnosti ve\u013emi roz\u0161\u00edren\u00e9, a nie je sa \u010domu \u010dudova\u0165, preto\u017ee pon\u00fakaj\u00fa pre z\u00e1kazn\u00edkov mno\u017estvo v\u00fdhod. Od v\u00e4\u010d\u0161ieho v\u00fdberu, mo\u017enosti porovnania cien a\u017e po nak\u00fapenie z opa\u010dnej strany republiky bez nevyhnutnosti osobnej n\u00e1v\u0161tevy predajne. Niekedy n\u00e1m, ale \u0161\u0165astie nepraje a objedn\u00e1vka nezodpoved\u00e1 na\u0161im o\u010dak\u00e1vaniam. \u010ci u\u017e","datePublished":"2022-06-22","dateModified":"2023-04-28","author":{"@type":"Person","@id":"https:\/\/www.conmat.sk\/author\/#Person","name":"","url":"https:\/\/www.conmat.sk\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/430c037ced90dcf4c538a5d7a160d8585497a2f79eed537d1a43f74320df11c6?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/430c037ced90dcf4c538a5d7a160d8585497a2f79eed537d1a43f74320df11c6?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"conmat.sk","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.conmat.sk\/wp-content\/uploads\/vr%C3%A1tenie%20tovaru.jpg","url":"https:\/\/www.conmat.sk\/wp-content\/uploads\/vr%C3%A1tenie%20tovaru.jpg","height":0,"width":0},"url":"https:\/\/www.conmat.sk\/ako-odstupit-od-zmluvy-alebo-vratit-tovar-internetovemu-obchodu\/","about":["N\u00e1kupy"],"wordCount":444,"articleBody":"        N\u00e1kupy z internetu s\u00fa v s\u00fa\u010dasnosti ve\u013emi roz\u0161\u00edren\u00e9, a nie je sa \u010domu \u010dudova\u0165, preto\u017ee pon\u00fakaj\u00fa pre z\u00e1kazn\u00edkov mno\u017estvo v\u00fdhod. Od v\u00e4\u010d\u0161ieho v\u00fdberu, mo\u017enosti porovnania cien a\u017e po nak\u00fapenie z opa\u010dnej strany republiky bez nevyhnutnosti osobnej n\u00e1v\u0161tevy predajne. Niekedy n\u00e1m, ale \u0161\u0165astie nepraje a objedn\u00e1vka nezodpoved\u00e1 na\u0161im o\u010dak\u00e1vaniam. \u010ci u\u017e je to z d\u00f4vodu malej alebo naopak ove\u013ea v\u00e4\u010d\u0161ej ve\u013ekosti, zl\u00fdch rozmerov, po\u0161koden\u00e9mu tovaru alebo in\u00fdch pr\u00ed\u010din. Zv\u00e4\u010d\u0161a to m\u00f4\u017ee by\u0165 sp\u00f4soben\u00e9 na\u0161\u00edm vlastn\u00fdm neodhadnut\u00edm alebo nepozornos\u0165ou, kedy si d\u00f4kladne nepre\u010d\u00edtame ve\u013ekostn\u00fa tabu\u013eku \u010di rozmery. Ob\u010das v\u0161ak nastane chyba aj na strane predajcu, kedy sa odo\u0161le po\u0161koden\u00fd alebo chybn\u00fd kus produktu. Nech u\u017e v\u00e1m doru\u010den\u00fd produkt nevyhovuje z ak\u00e9hoko\u013evek od\u00f4vodnenia, ako spotrebite\u013e m\u00e1te pr\u00e1vo na odst\u00fapenie od zmluvy a vr\u00e1tenie tovaru, a to bez uvedenia d\u00f4vodu. Na odst\u00fapenie od zmluvy Big Star Jeans a vr\u00e1tenie tovaru m\u00e1 teda pr\u00e1vo ka\u017ed\u00fd z\u00e1kazn\u00edk, av\u0161ak urobi\u0165 tak m\u00f4\u017ee maxim\u00e1lne do 14 dn\u00ed, od kedy mu bol produkt alebo tovar doru\u010den\u00fd. Postup tak\u00e9hoto vr\u00e1tenia nie je v\u00f4bec zlo\u017eit\u00fd a jeho podmienky a kroky, ktor\u00e9 treba dodr\u017ea\u0165 mus\u00ed ma\u0165 ka\u017ed\u00fd internetov\u00fd obchod uverejnen\u00fd na svojej webovej str\u00e1nke. V\u00e4\u010d\u0161inou je postup v\u0161ade rovnak\u00fd a postupuje sa tak, \u017ee najprv je potrebn\u00e9 vyplni\u0165 formul\u00e1r o vr\u00e1ten\u00ed tovaru. Tento formul\u00e1r niektor\u00ed predajcovia prikladaj\u00fa aj spolu s adresn\u00fdm h\u00e1rkom vo forme n\u00e1lepky priamo k objedn\u00e1vke, aby pre svojich z\u00e1kazn\u00edkov tento proces e\u0161te viac u\u013eah\u010dili. V pr\u00edpade, \u017ee formul\u00e1r nebol prilo\u017een\u00fd k objedn\u00e1vke, mal by by\u0165 k dispoz\u00edci\u00ed pr\u00e1ve na str\u00e1nke dan\u00e9ho obchodu. Vyplnen\u00fd formul\u00e1r aj spolu s adresn\u00fdm h\u00e1rkom \u010di u\u017e vo forme n\u00e1lepky alebo vytla\u010den\u00e9ho papiera, by ste mali prilepi\u0165 na krabicu alebo obal zabalen\u00e9ho tovaru. Ten potom odo\u0161lete bu\u010f po\u0161tou alebo pod\u013ea podmienok obchodu vybranou kuri\u00e9rskou spolo\u010dnos\u0165ou na zadan\u00fa adresu. Ke\u010f n\u00e1hodou b\u00fdvate v bl\u00edzkosti prev\u00e1dzky dan\u00e9ho obchodu alebo m\u00e1te v okol\u00ed niektor\u00fa z jeho pobo\u010diek, m\u00f4\u017eete tovar vr\u00e1ti\u0165 aj osobne na predajni. Po obdr\u017ean\u00ed vr\u00e1ten\u00e9ho tovaru by v\u00e1m obchod mal do nieko\u013ek\u00fdch dn\u00ed vr\u00e1ti\u0165 peniaze.                                                                                                                                                                                                                                                                                                                                                                                          3.4\/5 - (9 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Ako odst\u00fapi\u0165 od zmluvy alebo vr\u00e1ti\u0165 tovar internetov\u00e9mu obchodu?","item":"https:\/\/www.conmat.sk\/ako-odstupit-od-zmluvy-alebo-vratit-tovar-internetovemu-obchodu\/#breadcrumbitem"}]}]